ACCOUNT REVIEW
To view your bill, press the green “Menu” button on your remote control. Select 20 “Account Review”
ACTIVITIES
Click here to view our weekly "Activity Guide" for activities and events happening at the resort during your stay.
ANTLERS LODGE
The award-winning Antlers Lodge offers innovative twists on traditional Texas fare. Ingredients are thoughtfully and sustainably sourced from the best local and regional Texas farmers and artisans. Whether you prefer prime cuts, fish, or Texas wild game, you’ll enjoy our fresh and savory selections. Open daily, 5:30 - 9 p.m. Reservations recommended. Click here to make a reservation.
BABY AMENITIES
Complimentary pack-n-play, high chairs, and baby amenities are available through housekeeping.
BABYSITTING SERVICES
Our front office team is happy to refer you to a local baby-sitting service. Agencies are not affiliated with the Hyatt Regency Hill Country Resort & Spa.
BELL SERVICES
Our Guest Services staff will gladly assist you with your luggage, golf bags or any other arrangements you may require.
BICYCLES
Spinway Bikes are available at Pat's Park to rent and use in designated areas of the resort. A credit card is needed to access a bike, and once rented, the bike is complimentary for up to an hour. If the bike is not returned to the rack at the end of the hour, rental fees for any additional time will be charged. We hope this will ensure there are always bikes available for all guests to access.
BUSINESS SERVICES
Our UPS Business Center leverages you to high performance with our support staff, office supplies and printing. Accessible 24-hours with room key. Located in South Atrium towards Charlie’s Long Bar.
CABANAS
Our pool cabanas are the perfect option for families or couples looking for shade and comfort. Cabanas are loaded with amenities including HD TV, ceiling fan, compact safe, two chaise lounge-chairs and sun deck seating for four. Click here to book a cabana during your stay.
CACTUS OAK TAVERN
Cactus Oak Tavern is so named after a beautiful oak tree on our walking trail. As nature would have it, the crook of an oak tree, some 30 feet in the air, is home to a well-planted cactus. Enjoy sandwiches and salads or choose from an array of goodies for your golf game. Open daily, 10 a.m. - 5 p.m.
CAMP HYATT
Camp Hyatt is currently not available.
CHARLIE’S LONG BAR
During prohibition, Papa Ed wrangled for a few local bootleggers. Regardless of his associations he wouldn’t have approved of his son Charlie, associating with such people. We dedicate this bar to Charlie, ensuring that he’ll always have a place to sip in proper company. Open daily 2 p.m - midnight.
CHECK-IN/CHECK-OUT TIME
Check in time is 4:00pm daily and check-out time is 11:00am. If your departure schedule does not coincide with our check-out time please contact our front office staff. Every effort will be made to accommodate your request, additional charge may result for late check out.
EMERGENCY
Extension 55 is our emergency line. This will bypass calls to the operator. When reporting an emergency, give your name as well as the location and nature of the emergency. Please review the “Hotel Safety” page on this site.
FITNESS CENTER
Our Stay fit gym is located opposite Papa Ed’s, and is open 24-hours via room key. Offering a variety of cardio machines, including two Peloton bikes, and a complete assortment of strength training equipment.
THE GENERAL STORE
The General Store offers a wide selection of snacks and merchandise perfect for stocking your in-room refrigerator. In addition to unique gifts that reflect the flavor of the region, you will find sundries and a wide selection of cards, newspapers and magazines. Located on the south side of the lobby. Dial Ext. 6950
GOLF SHOP
The Hill Country Golf Club’s shop offers the finest selections in fashion and equipment. Open daily, hours vary.
HOUSEKEEPING
Available between 8:00AM and 5:00PM daily. If you have a special service request or preference for what time your room is serviced please contact our Housekeeping Team. You are also welcome to opt out and request we do not service your room at all during your stay.
HYATT WORLDWIDE RESERVATIONS
For reservations at any Hyatt Hotel or Resort throughout the world dial 1-800-233-1234 or click link at the bottom of this page.
IN-ROOM DINING
For your convenience, our room service menu is now available for breakfast and dinner. Your order will be prepared by our culinary team, packaged in environmentally-friendly, disposable containers, and delivered to your guest room. To order, dial extension 4000 from your guest room phone. *Service and delivery fees apply
IN-ROOM SAFE
For your valuables, guests are encouraged to use in-room safes, which are located in each closet. For large items, please contact the Front Office, additional safe deposit boxes are available.
IRONS AND IRONING BOARDS
Ironing boards and irons are located in each guest room closet.
JOGGING
Visit the fitness center or our Front Office staff will be happy to provide information and maps on outdoor jogging areas.
LAUNDRY, WASHERS AND DRYERS
Complimentary washers and dryers are available on the ground floor near the 1500 wing. A coin operated detergent and fabric softener dispenser is available.
LOST AND FOUND
Misplaced items will be turned into our Security Department and saved for a limited period of time.
PAPA ED’S POOL BAR AND GRILL
Located at the pool, Papa Ed’s has what you need on a hot day. Treat yourself to some delicious food or a frosty cold drink while you relax in comfort around the pool. Open Seasonally
PAT’S PARK PLAYGROUND
A must visit for our youngest guests. Located near Edge Falls.
PRIVACY
A room occupied sign is located on your door. Please note that if you leave your room and don’t remove the sign, you may not receive service that day. For your safety and the safety of other guests and colleagues, we will need to enter all rooms at least once every 24 hours even if the Room Occupied sign is in place.
RECREATION
For questions regarding hotel activities, bicycle use and FlowRider® reservations please dial Ext. 6740 or stop by the Front Office for assistance.
REFRIGERATORS
Each guest room has a refrigerator located in the credenza.
RELIGIOUS SERVICES
For assistance in locating nearby religious services, please contact our Front Office.
RESORT SERVICES FEE
Resort fee includes: Two complimentary bottles of water per day, wireless/wired internet access, preferred golf tee times, golf bag storage, complimentary golf bag tag (please claim at the Golf Pro Shop) bicycle rental, tennis court usage, Health Club access, Local/800/888 telephone calls, complimentary use of our self-service laundry facilities and outdoor games.
RESORT STORE
The Resort Store is located on the first floor by Springhouse Café. This boutique store offers stylish resort-wear, from bathing suits and beach bags, jewelry, sunglasses and more. Open daily, 9 a.m. - 5 p.m. Dial Ext. 6798
SALES OFFICE
You will find our location ideal for group meetings and executive gatherings. Consult our Sales Department to make your next program a success. Dial Ext. 6500
SECURITY
Officers are on duty 24-hours a day for your safety and well-being. Please refer to the Safety page of this site for further information.
SPRINGHOUSE CAFÉ
Before air conditioning and refrigeration, dairy products and meat were stored in a “springhouse” a small structure built where natural cool springs emerged from the ground. Our Springhouse Café is a tribute to the ingenuity of our Texas forefathers.
Open 8 a.m. - 1:30 p.m. and 5:30 - 9:30 p.m. Ext. 4000
TENNIS
Our tennis court is located at the south end of the resort by the Golf Shop. Reservations are recommended and can be scheduled through the Golf Shop. Equipment is available.
TRANSPORTATION
Our Front Office can arrange for a car and driver to transport you throughout the area or to a specific event. Ride share services are also permitted to enter the resort grounds.
VALET PARKING
For your convenience, overnight valet parking is available for $35 per night.
VINCE’S WATERING HOLE.
Grab a chair and a frosty drink and soak up the Texas sun while watching the FlowRider® or game of beach volleyball. Serving chilled salads, savory wraps, sandwiches and pizzas. Open Seasonally
VOICEMAIL
Voicemail is available by touching 6868
WAKE UP CALLS
Rest at ease, our operators will ensure that you are pleasantly awakened at the start of each day. Dial 0 for assistance
WATER PARK
Created for kids of all ages, our specially-designed, five-acre water park offers a 950-ft Ramblin’ River for floating, two swimming pools, two steamy outdoor whirlpools, as well as a zero entry kiddie pool and a sandy beach. Looking for excitement, enjoy a ride down the 22’ tower waterslide (must be 42 inches to ride) and for an additional cost try out the FlowRider® wave machine (must be 42 inches to boogie board and 52 inches to stand-up surf) . A.D.A lifts are installed at all pools and hot tubs.
WINDFLOWER – THE HILL COUNTRY SPA
Windflower Spa features 21 treatment rooms and a full-service nail salon, as well as a retail boutique offering a variety of spa products and apparel. Please refer to the Windflower-The Hill Country Spa page for more information.
To view your bill, press the green “Menu” button on your remote control. Select 20 “Account Review”
ACTIVITIES
Click here to view our weekly "Activity Guide" for activities and events happening at the resort during your stay.
ANTLERS LODGE
The award-winning Antlers Lodge offers innovative twists on traditional Texas fare. Ingredients are thoughtfully and sustainably sourced from the best local and regional Texas farmers and artisans. Whether you prefer prime cuts, fish, or Texas wild game, you’ll enjoy our fresh and savory selections. Open daily, 5:30 - 9 p.m. Reservations recommended. Click here to make a reservation.
BABY AMENITIES
Complimentary pack-n-play, high chairs, and baby amenities are available through housekeeping.
BABYSITTING SERVICES
Our front office team is happy to refer you to a local baby-sitting service. Agencies are not affiliated with the Hyatt Regency Hill Country Resort & Spa.
BELL SERVICES
Our Guest Services staff will gladly assist you with your luggage, golf bags or any other arrangements you may require.
BICYCLES
Spinway Bikes are available at Pat's Park to rent and use in designated areas of the resort. A credit card is needed to access a bike, and once rented, the bike is complimentary for up to an hour. If the bike is not returned to the rack at the end of the hour, rental fees for any additional time will be charged. We hope this will ensure there are always bikes available for all guests to access.
BUSINESS SERVICES
Our UPS Business Center leverages you to high performance with our support staff, office supplies and printing. Accessible 24-hours with room key. Located in South Atrium towards Charlie’s Long Bar.
CABANAS
Our pool cabanas are the perfect option for families or couples looking for shade and comfort. Cabanas are loaded with amenities including HD TV, ceiling fan, compact safe, two chaise lounge-chairs and sun deck seating for four. Click here to book a cabana during your stay.
CACTUS OAK TAVERN
Cactus Oak Tavern is so named after a beautiful oak tree on our walking trail. As nature would have it, the crook of an oak tree, some 30 feet in the air, is home to a well-planted cactus. Enjoy sandwiches and salads or choose from an array of goodies for your golf game. Open daily, 10 a.m. - 5 p.m.
CAMP HYATT
Camp Hyatt is currently not available.
CHARLIE’S LONG BAR
During prohibition, Papa Ed wrangled for a few local bootleggers. Regardless of his associations he wouldn’t have approved of his son Charlie, associating with such people. We dedicate this bar to Charlie, ensuring that he’ll always have a place to sip in proper company. Open daily 2 p.m - midnight.
CHECK-IN/CHECK-OUT TIME
Check in time is 4:00pm daily and check-out time is 11:00am. If your departure schedule does not coincide with our check-out time please contact our front office staff. Every effort will be made to accommodate your request, additional charge may result for late check out.
EMERGENCY
Extension 55 is our emergency line. This will bypass calls to the operator. When reporting an emergency, give your name as well as the location and nature of the emergency. Please review the “Hotel Safety” page on this site.
FITNESS CENTER
Our Stay fit gym is located opposite Papa Ed’s, and is open 24-hours via room key. Offering a variety of cardio machines, including two Peloton bikes, and a complete assortment of strength training equipment.
THE GENERAL STORE
The General Store offers a wide selection of snacks and merchandise perfect for stocking your in-room refrigerator. In addition to unique gifts that reflect the flavor of the region, you will find sundries and a wide selection of cards, newspapers and magazines. Located on the south side of the lobby. Dial Ext. 6950
GOLF SHOP
The Hill Country Golf Club’s shop offers the finest selections in fashion and equipment. Open daily, hours vary.
HOUSEKEEPING
Available between 8:00AM and 5:00PM daily. If you have a special service request or preference for what time your room is serviced please contact our Housekeeping Team. You are also welcome to opt out and request we do not service your room at all during your stay.
HYATT WORLDWIDE RESERVATIONS
For reservations at any Hyatt Hotel or Resort throughout the world dial 1-800-233-1234 or click link at the bottom of this page.
IN-ROOM DINING
For your convenience, our room service menu is now available for breakfast and dinner. Your order will be prepared by our culinary team, packaged in environmentally-friendly, disposable containers, and delivered to your guest room. To order, dial extension 4000 from your guest room phone. *Service and delivery fees apply
IN-ROOM SAFE
For your valuables, guests are encouraged to use in-room safes, which are located in each closet. For large items, please contact the Front Office, additional safe deposit boxes are available.
IRONS AND IRONING BOARDS
Ironing boards and irons are located in each guest room closet.
JOGGING
Visit the fitness center or our Front Office staff will be happy to provide information and maps on outdoor jogging areas.
LAUNDRY, WASHERS AND DRYERS
Complimentary washers and dryers are available on the ground floor near the 1500 wing. A coin operated detergent and fabric softener dispenser is available.
LOST AND FOUND
Misplaced items will be turned into our Security Department and saved for a limited period of time.
PAPA ED’S POOL BAR AND GRILL
Located at the pool, Papa Ed’s has what you need on a hot day. Treat yourself to some delicious food or a frosty cold drink while you relax in comfort around the pool. Open Seasonally
PAT’S PARK PLAYGROUND
A must visit for our youngest guests. Located near Edge Falls.
PRIVACY
A room occupied sign is located on your door. Please note that if you leave your room and don’t remove the sign, you may not receive service that day. For your safety and the safety of other guests and colleagues, we will need to enter all rooms at least once every 24 hours even if the Room Occupied sign is in place.
RECREATION
For questions regarding hotel activities, bicycle use and FlowRider® reservations please dial Ext. 6740 or stop by the Front Office for assistance.
REFRIGERATORS
Each guest room has a refrigerator located in the credenza.
RELIGIOUS SERVICES
For assistance in locating nearby religious services, please contact our Front Office.
RESORT SERVICES FEE
Resort fee includes: Two complimentary bottles of water per day, wireless/wired internet access, preferred golf tee times, golf bag storage, complimentary golf bag tag (please claim at the Golf Pro Shop) bicycle rental, tennis court usage, Health Club access, Local/800/888 telephone calls, complimentary use of our self-service laundry facilities and outdoor games.
RESORT STORE
The Resort Store is located on the first floor by Springhouse Café. This boutique store offers stylish resort-wear, from bathing suits and beach bags, jewelry, sunglasses and more. Open daily, 9 a.m. - 5 p.m. Dial Ext. 6798
SALES OFFICE
You will find our location ideal for group meetings and executive gatherings. Consult our Sales Department to make your next program a success. Dial Ext. 6500
SECURITY
Officers are on duty 24-hours a day for your safety and well-being. Please refer to the Safety page of this site for further information.
SPRINGHOUSE CAFÉ
Before air conditioning and refrigeration, dairy products and meat were stored in a “springhouse” a small structure built where natural cool springs emerged from the ground. Our Springhouse Café is a tribute to the ingenuity of our Texas forefathers.
Open 8 a.m. - 1:30 p.m. and 5:30 - 9:30 p.m. Ext. 4000
TENNIS
Our tennis court is located at the south end of the resort by the Golf Shop. Reservations are recommended and can be scheduled through the Golf Shop. Equipment is available.
TRANSPORTATION
Our Front Office can arrange for a car and driver to transport you throughout the area or to a specific event. Ride share services are also permitted to enter the resort grounds.
VALET PARKING
For your convenience, overnight valet parking is available for $35 per night.
VINCE’S WATERING HOLE.
Grab a chair and a frosty drink and soak up the Texas sun while watching the FlowRider® or game of beach volleyball. Serving chilled salads, savory wraps, sandwiches and pizzas. Open Seasonally
VOICEMAIL
Voicemail is available by touching 6868
WAKE UP CALLS
Rest at ease, our operators will ensure that you are pleasantly awakened at the start of each day. Dial 0 for assistance
WATER PARK
Created for kids of all ages, our specially-designed, five-acre water park offers a 950-ft Ramblin’ River for floating, two swimming pools, two steamy outdoor whirlpools, as well as a zero entry kiddie pool and a sandy beach. Looking for excitement, enjoy a ride down the 22’ tower waterslide (must be 42 inches to ride) and for an additional cost try out the FlowRider® wave machine (must be 42 inches to boogie board and 52 inches to stand-up surf) . A.D.A lifts are installed at all pools and hot tubs.
WINDFLOWER – THE HILL COUNTRY SPA
Windflower Spa features 21 treatment rooms and a full-service nail salon, as well as a retail boutique offering a variety of spa products and apparel. Please refer to the Windflower-The Hill Country Spa page for more information.